A picture can save a thousand words. Including images and screenshots in documentation improves understanding by targeting the brain's most powerful sense.
Front and back of my Excel class handout.
More function than form, I created this set of instructions for our 3D printer in Adobe Photoshop. I have found that images greatly improve the quality of instructions.
I created this flow chart for using the print release stations at the library.
Here is the link to an infographic I created to show the impact of technology classes at the library.